Frequently Asked Questions (FAQs)

All (13)
General (3)
Order & Payment Methods (3)
Delivery or Pick Up (3)
Concerns & Return Policy (3)
What is SFG ?

Sedap Food Group is a wholesale business that sells a variety of Indonesian consumer goods and household products. We specialise in the distribution of a wide variety of diverse food products, pantry staples, even health & wellness products with excellent quality from Indonesian and delivery across Singapore. 

What does SFG sell?

Indonesian consumer goods including snacks, Indonesian crackers, instant noodles, condiments, beverages, pantry staples, and even health & wellness products.

How do you source your product?

We are sourced directly from producers across Indonesia to ensure the authenticity of our products.

How to order?

You can easily order our products by sending us a WhatsApp message in here.

What payment methods are available?

PayNow
Sedap Food Group Pte Ltd
UEN: 202122554C

Bank Transfer:
OCBC Account: 6015-6039-4001

Should I buy the products in bulk order?

We generally sell products in bulk quantity but we are open for discussion if you have specific request.

Do you accept custom orders?

Yes, we do. If there are any Indonesian consumer goods that you’d like to source but not listed on our catalog, you can contact us to help you find what you need.

Do you offer delivery services?

Yes, we do.

What areas do you deliver to?

All across Singapore.

Where can I pick up my orders?

Sedap Food Group

2 Tannery Rd. CENCON BUILDING,
Singapore 347720

How can I contact if there's any issue to my order?

Kindly inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you have receive the wrong product.

Contact us within 24 hours after goods is received.

How do I return or refund my order?

We have a 7-days return policy.

Your items must be in the same condition as you receive it, unused and in its original packaging, to be eligible for a return. We will also require a proof of purchase and receipt.

To start a return, you may contact us at hello@sedapfoodgroup.com. If your return is accepted, we will be in touch with you.

Have more questions? You may contact us at hello@sedapfoodgroup.com.

How long does it take to process a refund?

We will notify you once we’ve received and inspected your return and notify you whether your refund was approve.

Sedap Food Group Pte Ltd

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